Self-regulation is the last pillar of emotional intelligence. It is absolutely wonderful when you have all these skills, unfortunately not everyone has them and there are people who will take advantage. It is important to know when to step back and let go. Smile when you can’t make a change. Show emotions when it is safe and helps the team.
I have read a lot about emotional intelligence lately and so far I only came across one article that said it is all a load of crap. In this particular article it said the bullies will walk all over you. I still think it is good to stand-up against bullies, or at least try. They will hate you, when you don’t bow to them and will step it up big time. The sad thing is, when management supports bullying behaviour, simply because it is easier not to look too closely what’s wrong with a place. When it starts to affect your health though, it is best to get out. Life is too short!